LG Business Solutions
5 Questions Every Hotelier Should Ask About In-Room Guest TVs
ONE: What Types of In-room Guest TVs Are There and What Does LG Offer?
Value-based to mid-tier hotels: Pro:Centric “V” RF/coax-only models (with STB)
• 32” – 65” LED screen sizes, FHD and UHD
• Supports a fully interactive electronic program guide
• Remote TV configuration and programming
Mid-tier to full-service hotels: Pro:Centric smart TV models
• Up to 75-inches, UHD and HDR
• Embedded smart apps and device pairing
• LG OLED or LED display panels
TWO: What is Required to Install and Maintain LG In-Room Guest TVs?
Installation and maintenance are simple and efficient when using LG’s Pro:Centric server installed in the hotel’s head-end equipment room
Post-installation changes/maintenance made remotely from the server via cloud
• No impact to hotel staff or guests
• All TVs are configured exactly the same
• Significant cost savings over time
THREE: What Capabilities Does LG’s New Pro:Centric Direct Provide?
FOR SYSTEM INTEGRATORS Comprehensive HTML UI editor
• Customizable widgets and multiple theme templates
• Supports IP networks for two-way communications
• Enables interactive service offerings
• Send ticker messaging and individual or group messages to guest’s TV
FOR GUESTS Interactive EPG
• Access favorite applications
• Screen share from a mobile device
• Play audio files
• Review hotel amenities
FOUR: What Do Hotels Need for Public Areas…TVs or Digital Signage?
Commercial-grade digital signage
• Engineered for durability/long hours of operation
• Expandability and integration options
• Vast array of models
• Touchscreen capabilities
• Tamper-resistant control locks
• Wide viewing angle
• Horizontal or vertical mounting
Can run on LG’s webOS™ for Signage platform
• High-quality content creation/remote management
• No need for media players/onsite servers
• All you need is an Internet connection
FIVE: What Kind of Service and Support Does LG Offer Hotels?
LG’s Five-Star Service program
• Direct contact with dedicated LG service technician
• Quick service and expertise
• Routine maintenance program
• New TV setup support after initial installation
• Quality assurance and joint evaluation with SI
