Modern travelers expect a home-away-from-home experience. High-quality TV and tech-forward in-room features aren’t luxuries anymore—they’re necessities. Investing in these areas boosts guest satisfaction, drives better reviews, and increases repeat bookings.
Live Television and On-Demand Content – Streaming and Casting Capabilities – High Definition Viewing
- Guests expect the ability to stream their content directly to in-room televisions.
- Guests would choose a hotel offering easy access to live, local, and on-demand TV and music over one that doesn’t.
- Guests expect the same picture quality they enjoy at home. Hotels need to upgrade to HDTV or even 4K resolutions to meet guest expectations.
In-Room Technology – Essential for Comfort
- Seamless connectivity and smart room features.
- Advanced in-room technology that integrates with their personal devices, smart TVs.
- High-speed Wi-Fi, mobile check-in.
Interactive Television Services
- Guests appreciate interactive TV features that enhance their stay.
- ordering amenities
- accessing hotel information
- personalized content and recommendations
- PMS Integration with check-out and bill review services